DHL "Clearance Event" am i the only one stuck in this status? In addition to the standard clearance event, you may come across several additional clearance-related messages. DHL The Clearance process for this shipment is on-going with additional details required for clearance Next Step The clearance process will continue once the additional details are provided for clearance My DHL tracking number is 9526355053 It's been stuck with this message for a few days now, could someone please look at this to get it In cases where the receiver refuses to pay customs duties,the shipment is sent back to the sender. In these instances, you should look for further details on the page to find out exactly what is going on with the package. These may either appear along with the main tracking pages, or may be visible when clicking on the button that says Further Detail.. Paperwork that was not filled out correctly. If it remains stuck on this for several days and nobody has reached out to you, I recommend contacting DHL for more information. Last week, I made a purchase from a well-know figures and statues website since it was offering free shipping from the US to Italy. The truth is, it depends. The carrier will have to figure out how the shipment should be dealt with. . A few examples may include: Although many of those can sound concerning, the truth is there is unlikely anything to worry about. This is the one message that everybody hopes to see during the clearance event. Why? In this article, Ill be covering what clearance events are in detail, as well as some of the other clearance-related issues that may pop up while your package is in transit. However, it will take some time for the paperwork to be reviewed. The DHL clearance event is one update that many hope to avoid. Been days now and not moving. I have been waiting from my package and have no delivery date. ago Going into 2 weeks now, mine is upwards of thousands. If your shipment has been given release by customs, this essentially means its free to continue on to wherever its going next. One message thats never pleasant to see on DHLs tracking page, is one that says uncontrollable clearance delay.. Providing complete, accurate and compliant waybill and customs invoice (Commercial/Proforma) details is essential for a successful customs clearance. Hi, could I please get my case looked at as well? CLEARANCE EVENT Customs clearance I am a bit at loss about this whole ordeal. The package I shipped to Rosarito, Mexico is sitting in Guadalara, Mexico for almost four days now with the status saying "Clearance Event". dhl If you don't know the direct toll-free line to it, call the regular customer service and ask them to connect you to the Brokerage Department. Dhl Clearance Event Ganbatte kudasai! That being said, DHL provides more detailed information about your shipments customs status.